Wednesday, 14 May 2014

Update on missing laptops at RBWM

Over five months after our letter to the council which asked key questions about the 388 missing laptops, we've received a response from them. We've given copies of the response to the local press we've also put them here.

Why have we done this before we respond ourselves? Well we wanted to enable other people to give feedback on the situation. We have our own views and to be frank, we're more than a little shocked how bad the information security regime seems to have been at RBWM.

Kudos to reporter Dan Whiteway at the Royal Borough Observer - if it wasn't for him picking up on a chance comment (that wasn't minuted) in a council meeting, we would not have known about this gross waste of money and potentially even worse situation regarding citizen data protection.

For the Chairman of the Audit Panel originally describing the issue as "not a major security breach" in November, the council have gone to disclosing the issue to the Information Commissioner's Office (the ICO) in March, following our questions.

Here are the documents the council sent us:

We remain very concerned as you can see from our press release today. Please have a look at the council's response to us and give us your feedback by the 23rd of May 2014 via our email contact: We'll then ensure all the received points are covered in our response to the council.

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